Privacy / Cookie Policy

We are committed to ensuring that your privacy is protected. This Policy defines how we use and protect Data collected by us in relation to your use of the Web Site and any Services or Systems provided therein. Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties.

What we collect
We collect only such Data as is necessary to answer enquiries and make responses. If you contact us we will collect your name and contact details including your postal address, email address and contact telephone number. You will always have the option to unsubscribe from any marketing from us and all marketing emails will have an “unsubscribe” button at the base and we will always remove you from any marketing lists immediately upon receipt of an unsubscribe request.

Why do we collect the Data?
We request Data from you to enable us to respond to a request from you for information, or to enable us to complete any missing data so we can conduct business and services related to you. We collect statistics about your use of our website via Cookies to enable us to refine our service offering eg by removing pages which are rarely visited and adding further detail to pages which are more frequently visited by users. ​

Your Data Rights
ou have the right to request details of the personal Data we hold about you (please use the Contact Us facility to raise your request and we will respond with a full list of anyData we hold about you). You have the right to withdraw your consent for us to retain your Data at any point. Upon receipt of your instruction we will delete your Data after 180 days (the 180 day retention period is to enable us to respond to any Court authorised request from government or law enforcement officials for its disclosure). You have the right to lodge a complaint regarding our collection, retention or use of your Data with the UK Information Commissioners Office (ICO).

We are committed to ensuring that your Data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Your individual privacy
We have strict guidelines as a business, for our employees and approved contractors' agreements. Your identity, property and location will never be made public. No photographic publicity whether private or via social media will be tolerated. You can rest assured of complete anonymity, privacy and security. Regular checks and frequent reminders throughout our organisation are maintained to uphold these values.